Organizational Change: Technology, Workforce & Workplace

Organizational Change: Technology, Workforce and Workplace is the comprehensive resource that tackles the difficult task of identifying changing environment issues and dynamics associated with management and leadership in the 21st century. Packed with 40 case studies covering over 185 concepts, theories, and notions, it presents cases across the public, private, and nonprofit sectors with clarity, interest, and realism. Scenarios Presented: effective communication, organizational culture and change, conflict resolution, ethical questions, professionalism, leadership, motivation, technology, union-management relations, interpersonal relations, discrimination, diversity, community relations, volunteerism, and immigration. The thought-provoking cases are written to reflect the real-life experiences of administrators and the kind of problems professionals will likely face in the entry-, middle-level, and higher executive positions they will hold upon graduation. These cutting-edge resources may be used as the primary text for courses employing the case-study approach or as a supplement to instruction by textbook and lectures. In addition, the case studies may be used in a graduate seminar or as an aid to nonprofit and governmental professional development programs.