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Cover image for book Applied Conversation Analysis

Applied Conversation Analysis

Intervention and Change in Institutional Talk
By:C. Antaki
Publisher:Springer Nature
Print ISBN:9780230229952
eText ISBN:9780230316874
Edition:0
Copyright:2011
Format:Page Fidelity

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Much of everyday work is done through talk between practitioner and client. Conversation Analysis is the close inspection of people's use of language in interaction. The work reported in this collection shows how CA can be used to identify, and improve, communicative practices at work.