The New Operational Culture
The Case of the Theatre Industry| By: | Beatriz Munoz-Seca; J. Riverola |
| Publisher: | Springer Nature |
| Print ISBN: | 9780230220966 |
| eText ISBN: | 9780230584600 |
| Edition: | 0 |
| Copyright: | 2009 |
| Format: | Page Fidelity |
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Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective and to find satisfaction in shared success.