Citizen Satisfaction
Improving Government Performance, Efficiency, and Citizen Trust| By: | F. Morgeson |
| Publisher: | Springer Nature |
| Print ISBN: | 9780230341340 |
| eText ISBN: | 9781137047137 |
| Edition: | 0 |
| Copyright: | 2014 |
| Format: | Reflowable |
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Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.