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Cover image for book Everyone's Problem Solving Handbook

Everyone's Problem Solving Handbook

Step-by-Step Solutions for Quality Improvement
By:Michael R. Kelly
Publisher:Taylor & Francis
Print ISBN:9781138464124
eText ISBN:9781351449410
Edition:1
Copyright:1992
Format:Reflowable

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The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process