Everyone's Problem Solving Handbook
Step-by-Step Solutions for Quality Improvement| By: | Michael R. Kelly |
| Publisher: | Taylor & Francis |
| Print ISBN: | 9781138464124 |
| eText ISBN: | 9781351449410 |
| Edition: | 1 |
| Copyright: | 1992 |
| Format: | Reflowable |
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Table of Contents
The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process