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Cover image for book Feedback That Works: How to Build and Deliver Your Message, Second Edition (French)

Feedback That Works: How to Build and Deliver Your Message, Second Edition (French)

By:Center for Creative Leadership
Publisher:Center for Creative Leadership (CCL)
Print ISBN:9781604919783
eText ISBN:9781604919790
Edition:2
Copyright:2020
Format:Page Fidelity

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Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person's behavior you observed in that situation. And third, describe the impact that behavior had on you. The result is a message that is clear and that can inspire action and productive change