Negotiation and Conflict Resolution in Organizations

Negotiation and Conflict Resolution in Organizations is a brief, yet applied, text that summarizes and synthesizes relevant information about negotiation and conflict-resolution topics and provides concrete examples of strategies and tactics in action. In addition, the book incorporates many useful features to make the material more accessible, collaborative, and incisive. A key emphasis of the features of the book is to present information that is helpful in developing negotiation and conflict resolution skills, backed by theory and research when feasible. The author incorporates relevant theory and research findings where appropriate, but the major thrust of the book is the direct application of knowledge. This student-friendly text embraces the latest perspectives on traditional concepts, current theories, and the challenges that professionals face in organizations today. The author has minimized complex explanations and illustrations to maximize straightforward understanding and application.