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Cover image for book Obtaining Value from Big Data for Service Systems, Volume I

Obtaining Value from Big Data for Service Systems, Volume I

Big Data Management
By:Stephen H. Kaisler; Frank Armour; J. Alberto Espinosa; William H. Money
Publisher:Business Expert Press LLC
Print ISBN:9781949443554
eText ISBN:9781949443561
Edition:2
Copyright:2019
Format:Reflowable

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This volume will assist readers in fitting big data analysis into their service-based organizations.

Volume I of this two-volume series focuses on the role of big data in service delivery systems. It discusses the definition and orientation to big data, applications of it in service delivery systems, how to obtain results that can affect/enhance service delivery, and how to build an effective big data organization.

This volume will assist readers in fitting big data analysis into their service-based organizations. It will also help readers understand how to improve the use of big data to enhance their service-oriented organizations.