ITIL Intermediate: Service Offerings and Agreements
| By: | 30 Bird Media |
| Publisher: | 30 Bird Media |
| Print ISBN: | 9781943248193 |
| eText ISBN: | 9781950889457 |
| Edition: | 1 |
| Copyright: | 2019 |
| Format: | Page Fidelity |
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ITIL Service Offerings and Agreements focuses on the practical application of SOA practices in order to enable portfolio, service level, service catalog, demand, supplier and financial management. SOA provides guidance to help organizations and individuals understand how the five stages of the ITIL lifecycle (service strategy, service design, service transition, service operation and continual service improvement) can offer value to organizations and projects.