Managing Staff With Challenging Behavior
| By: | The Skill Success Team |
| Publisher: | Skill Success |
| Print ISBN: | SSBUS989489348546342 |
| eText ISBN: | SSBUS989489348546342 |
| Edition: | 0 |
| Copyright: | 2019 |
| Format: | Online Resource |
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In this course, you will be able to learn how to identify helpful and unhelpful norms in their teams, how to develop positive norms to prevent challenging behavior, different types of challenging behavior, and the consequences of letting them go unchallenged. This course will equip managers with skills needed to manage staff with challenging behavior. There will be a strong focus on how to prepare, conduct and follow-up difficult conversations with staff displaying challenging behavior. By taking this course today, you will be able to manage your staff with challenging behavior!